|FTP stands for File Transfer Protocol.|
Mindwatering hosted web sites can be set up with FTP access. That means you can use any FTP client from Internet Explorer to a shell/DOS FTP command line, to a graphical (GUI) windows tool such as WSFTP / CuteFTP / CoreFTP to upload files to your web site. (Note: Internet Explorer seems unstable uploading or downloading files beyond small graphics and html/text pages. Use a real FTP client for serious work.)
Make sure your FTP client of choice has options to set and un-set (turn-off) passive transfers. Start with your FTP client set for passive transfers turned off.
As there are multiple FTP clients available, we will give you the information you need to enter into your FTP client's host connection profile. Use the following sample information as a sample on configuring your FTP access with your client of choice.
This is your domain name.
(e.g. Ours is mindwatering.com or www.mindwatering.com)
This is your username or ID which you use to login to your FTP site. Mindwatering gave this to you. Generally it is a variation of your business name.
This a letter and numbers that make up a phrase or code to enter along with your login name. This is always case sensitive.
This is usually "Sites" as we set your FTP folder one folder "up" or "above" or web site contents folder which we generally name Sites.
Passive Transfers / Passive Firewall / PASV:
This functionality allows a FTP client behind a (double) firewall at work or home to still connect to a FTP. However, with our port scanning/filtration hardware/software, this may not work well. Specifically, time-outs or delayed folder listings are a common symptom of issues when Passive or Active transfers do not work because of a local firewall or server firewall setting.
If you have any questions, give us a call or email us using the contact link on this page.